Meeting Our Customers’ Expectations: A Follow-Up Customer Satisfaction Survey After 10 Years of Free Document Delivery and Interlibrary Loan Services at Texas A&M University Libraries

✍ Scribed by Yang, Zheng Ye (Lan); Hahn, Douglas; Thornton, Elaine

• Book ID: 120574704
• Publisher: Haworth Press Inc
• Year: 2012
• Tongue: English
• Weight: 406 KB
• Volume: 22
• Category: Article
• ISSN: 1072-303X
• DOI: 10.1080/1072303X.2012.708390