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Measuring the ROI on Knowledge Management Systems

โœ Scribed by Vickie Wickhorst

Book ID
118092064
Publisher
Wiley (John Wiley & Sons)
Year
2008
Tongue
English
Weight
275 KB
Volume
15
Category
Article
ISSN
0898-5952

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## Abstract Most approaches to organizational learning and knowledge management concentrate on implicit and shared knowledge as basis for organizational competencies and competitive advantage. In this paper we argue that it is explicit and unshared expertise rather than implicit and shared knowledg