Measuring service experience: Applying the satisfaction with travel scale in public transport

✍ Scribed by Lars E. Olsson; Margareta Friman; Jörg Pareigis; Bo Edvardsson

• Book ID: 118480368
• Publisher: Elsevier Science
• Year: 2012
• Tongue: English
• Weight: 216 KB
• Volume: 19
• Category: Article
• ISSN: 0969-6989
• DOI: 10.1016/j.jretconser.2012.04.002