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Measuring service experience: Applying the satisfaction with travel scale in public transport

✍ Scribed by Lars E. Olsson; Margareta Friman; Jörg Pareigis; Bo Edvardsson


Book ID
118480368
Publisher
Elsevier Science
Year
2012
Tongue
English
Weight
216 KB
Volume
19
Category
Article
ISSN
0969-6989

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