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Measuring Hospital Care from the Patients' Perspective: An Overview of the CAHPS® Hospital Survey Development Process

✍ Scribed by Elizabeth Goldstein; Marybeth Farquhar; Christine Crofton; Charles Darby; Steven Garfinkel

Book ID
111214414
Publisher
John Wiley and Sons
Year
2005
Tongue
English
Weight
118 KB
Volume
40
Category
Article
ISSN
0017-9124

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## Purpose: This study aimed to develop and validate an instrument to measure patient perception of quality of nursing care and related hospital services in a tertiary care setting. ## Methods: We compiled an instrument with 72 items that patients may perceive as quality of nursing care and relat