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Measuring and managing engagement in a cross-cultural workforce: New insights for global companies

✍ Scribed by Paul Sanchez; Dan McCauley


Publisher
Wiley (John Wiley & Sons)
Year
2006
Tongue
English
Weight
207 KB
Volume
26
Category
Article
ISSN
1932-2054

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✦ Synopsis


Abstract

Should a company take a global or local approach to building engagement in its worldwide workforce? Research by Mercer Human Resource Consulting finds that country norms for drivers of engagement, as well as for other employee perceptions about their work and their employers, differ noticeably from region to region—and not in ways that might be expected. But a core set of drivers is emerging globally. This should help multinational companies distinguish between global and local engagement issues, design a manageable global engagement strategy and initiatives, and tailor implementation to meet the needs and preferences of the local workforce. © 2006 Wiley Periodicals, Inc.