Maximizing self determination: Strategies for mediation in the practice of management

✍ Scribed by Sainath Nagarajan; Waltraud Sedounik; Diana Robbers

• Book ID: 102704675
• Publisher: Wiley (John Wiley & Sons)
• Year: 2007
• Weight: 540 KB
• Volume: 25
• Category: Article
• ISSN: 1549-4373
• DOI: 10.1002/alt.20168

✦ Synopsis

Abstract

It's time to bring mediation inside the corporation. ADR processes have been at home resolving employment disputes in‐house, efficiently, for years, in well‐structured programs. Now, Sainath Nagarajan, of Boston, Waltraud Sedounik, of London, and Diana Robbers, of Rotterdam, propose using mediation practices, processes and techniques to get projects done in company settings. In a special handbook‐length feature, the authors propose a grid for interactions between different corporate constituencies that provides a guideline for effective communications.