Mastering communication at work : how to lead, manage, and influence

✍ Scribed by Ethan F. Becker; Jon Wortmann

Year: 2021
Tongue: English
Leaves: 257
Edition: Second
Category: Library

No coin nor oath required. For personal study only.

✦ Table of Contents

Cover
Title Page
Copyright Page
Dedication
Contents
Acknowledgments
Introduction
Section 1 The Techniques
Chapter 1 Match Your Listener’s Tendency
Chapter 2 Manage Your Ethos
Chapter 3 Speak to Motivate
Chapter 4 Frame
Chapter 5 Validate
Chapter 6 Add Color
Section 2 The Moments That Need Your Leadership
Chapter 7 Defensiveness
Chapter 8 Meetings
Chapter 9 Delegation
Chapter 10 Feedback
Chapter 11 Presentations
Chapter 12 Hiring Interviews
Section 3 A Culture of Communication
Chapter 13 Virtual Communication
Chapter 14 Communication As a Hard Skill
Index

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