Marketing metrics: 50+ metrics every executive should master

✍ Scribed by Paul W. Farris;Neil T. Bendle;Phillip E. Pfeifer;David J. Reibstein

• Publisher: Wharton School Publishing (Paula)
• Year: 2009;2006
• Tongue: English
• Edition: 12th printing
• Category: Library

✦ Synopsis

Few marketers recognize the extraordinary range of metrics now available for evaluating their strategies and tactics. In "Marketing Metrics," four leading researchers and consultants systematically introduce today' s most powerful marketing metrics. The authors show how to use a "dashboard" of metrics to view market dynamics from various perspectives, maximize accuracy, and "triangulate" to optimal solutions. Their comprehensive coverage includes measurements of promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and profits; products and portfolios; customer profitability; sales forces and channels; pricing strategies; and more. You'll learn how and when to apply each metric, and understand tradeoffs and nuances that are critical to using them successfully. The authors also demonstrate how to use marketing metrics as leading indicators, identifying crucial new opportunities and challenges. For clarity and simplicity all calculations can be performed by hand, or with basic spreadsheet techniques. In coming years, few marketers will rise to senior executive levels without deep fluency in marketing metrics. This book is the fastest, easiest way to gain that fluency.

✦ Table of Contents

Introduction --
Share of hearts, minds, and markets --
Margins and profits --
Product and portfolio management --
Customer profitability --
Sales force and channel management --
Pricing strategy --
Promotion --
Advertising media and Web metrics --
Marketing and finance --
The marketing metrics x-ray.

✦ Subjects

marketing;trženje;Marketing--Mathematical models;Marketing research;Marketing -- Mathematical models;trženje -- prodaja -- proizvodi -- marža -- dobiček -- tržne raziskave -- tržna analiza -- potrošnik -- promocija -- oglas;marketing -- sales -- products -- margin -- profit -- market research -- market analysis -- consumer -- promotion -- advertisement