Within a practical business context of the changing, competitive climate, this book details the implications for marketing strategy. New chapters cover topics such as credit cards and customer care, while several relevant case studies have also been added. <BR id=''CRLF''><BR id=''CRLF''>Combining a
Marketing Financial Services
โ Scribed by Arthur Meidan (auth.)
- Publisher
- Macmillan Education UK
- Year
- 1996
- Tongue
- English
- Leaves
- 343
- Category
- Library
No coin nor oath required. For personal study only.
โฆ Table of Contents
Front Matter....Pages i-xx
The Roles of Marketing in Financial Services....Pages 1-22
Customer Behaviour and Market Segmentation....Pages 23-49
Marketing Research....Pages 50-82
Product Development....Pages 83-117
Marketing of Credit Cards....Pages 118-141
Pricing....Pages 142-164
Advertising and Communications....Pages 165-192
Salesforce Management....Pages 193-211
Branch Location and Distribution....Pages 212-240
Branch Administration....Pages 241-264
Marketing Planning, Administration and Control....Pages 265-294
Marketing Strategies for Financial Services....Pages 295-295
Back Matter....Pages 315-324
โฆ Subjects
Marketing; Business and Management, general; Financial Services
๐ SIMILAR VOLUMES
xxvi, 502 pages : 26 cm
Written to complement "Marketing Financial Services" by the same authors, this casebook supplies specific practical applications for the principles, concepts and techniques developed in that text. Ten longer cases and ten short cases cover applications in building societies, banks, insurance compani