✦ LIBER ✦

Managing uncertainty in call centres using Poisson mixtures

✍ Scribed by Geurt Jongbloed; Ger Koole

Publisher: John Wiley and Sons
Year: 2001
Tongue: English
Weight: 144 KB
Volume: 17
Category: Article
ISSN: 1524-1904
DOI: 10.1002/asmb.444

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Outsourcing, globalizing economics, and

Outsourcing, globalizing economics, and shifting language policies: issues in managing Indian call centres

✍ Brian Morgan; Vaidehi Ramanathan 📂 Article 📅 2009 🏛 Springer 🌐 English ⚖ 159 KB

Marketing, management and performance: m

Marketing, management and performance: multilingualism as commodity in a tourism call centre

✍ Alexandre Duchêne 📂 Article 📅 2008 🏛 Springer 🌐 English ⚖ 216 KB

Using flexible products to cope with dem

Using flexible products to cope with demand uncertainty in revenue management

✍ Anita Petrick; Claudius Steinhardt; Jochen Gönsch; Robert Klein 📂 Article 📅 2009 🏛 Springer 🌐 German ⚖ 386 KB

Managing spatial uncertainty using attri

Managing spatial uncertainty using attribute, geometric, and neighborhood measures in an empirical rule-based model approach

✍ Rod Allan; Kim Lowell 📂 Article 📅 2002 🏛 Springer-Verlag 🌐 English ⚖ 536 KB

Managing polysemy and synonymy in scienc

Managing polysemy and synonymy in science mapping using the mixtures of factor analyzers model

✍ Jan H. Kwakkel; Scott W. Cunningham 📂 Article 📅 2009 🏛 John Wiley and Sons 🌐 English ⚖ 377 KB 👁 1 views

## Abstract A new method for mapping the semantic structure of science is described. We assume that different researchers, working on the same set of research problems, will use the same words for concepts central to their research problems. Therefore, different research fields and disciplines shou

Using framing parameters to improve hand

Using framing parameters to improve handling of uncertainties in water management practice

✍ Nicola Isendahl; Claudia Pahl-Wostl; Art Dewulf 📂 Article 📅 2010 🏛 Wiley (John Wiley & Sons) 🌐 English ⚖ 119 KB