Managing Technology for Business Value

✍ Scribed by Stephen McLaughlin

• Publisher: Cambridge Scholars Publishing
• Year: 2020
• Tongue: English
• Leaves: 566
• Category: Library

✦ Synopsis

This book will appeal primarily to postgraduate business studies students who seek to better understand how to use technology to improve organizational performance. It provides insights into how technology can both positively and negatively influence the way we create, share, and act upon information and knowledge. Taking as a starting point the premise that we now live and operate in a knowledge intensive, information-driven world, where data is arguably the most valuable resource any organization possesses, it argues that we cannot see technology simply as a commodity or a cost to the business. Therefore, every organizational decision-maker must be more aware of the impact technology can have on the knowledge practices and habits of employees, building and sustaining collaborative relationships, and the ability to realise strategic goals in a dynamic and highly competitive environment.

✦ Table of Contents

Dedication
Table of Contents
Acknowledgement
About the Author
Preface
1 Introduction
2 IS Strategy and Business Strategy Alignment
3 From IT to Digital: Assessing the Organizational Impact
4 Building a Digital Business Strategy
5 Building Technology Based Capabilities
6 IT Governance and Risk Management
7 Using Technology to Support Knowledge and Innovation
8 Information Systems: Shaping the Organization
9 Enhancing the Customer Experience through Technology
10 Using Technology to Improve Business Processes
11 Securing Your Information in a World of Open Access