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Managing software quality by standardization

✍ Scribed by Peter Middleton

Publisher: John Wiley and Sons
Year: 1997
Tongue: English
Weight: 144 KB
Volume: 3
Category: Article
ISSN: 1077-4866
DOI: 10.1002/(sici)1099-1670(1997120)3:4<201::aid-spip83>3.0.co;2-y

No coin nor oath required. For personal study only.

✦ Synopsis

Research Section

This paper examines the efficiency and effectiveness of a prescriptive systems development methodology in practice. The UK government's mandatory Structured Systems Analysis and Design Method (SSADM) was examined to determine its value to software projects. The evidence was collected from interviews with 17 project managers, discussions with participants on three large software projects and from observing 90 end users in training. The conclusions are that prescriptive information systems methodologies are unlikely to cope well with strategic uncertainty, user communication or staff development. The recommendations are to focus more on soft organizational issues and to use approaches tailored to each project.

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