β Scribed by Tony Doherty
No coin nor oath required. For personal study only.
Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
π SIMILAR VOLUMES
Taking a novel and distinctive approach, which emphasises management and organisational learning as keys to organizational success, this text is also solidly practical and comprehensive and is supported by strong pedagogical features.
The continued failure to provide public services both to agreed standards and electorate expectations is one of the major problems of modern government. Drawing on the experience of government in the UK and beyond, this book will consider the ways in which public institutions have tried to adapt to
The context and environment of public services is becoming increasingly complexΒ Β Β and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation