Managing Business & Professional Communication

✍ Scribed by Carley H. Dodd

• Publisher: Pearson
• Year: 2011
• Tongue: English
• Leaves: 426
• Edition: Paperback
• Category: Library

✦ Synopsis

Business and Professional Communicationengages the reader with the most current strategies needed to effectively manage workplace communication challenges.Noted as a complete text matching the unique demands of the workplace environment to student competencies,Business and ProfessionalCommunicationsurpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully.Business and Professional Communicationnot only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, using social media and technology, and other communication proficiencies vital for success in the modern workplace.