Management-employee divergences among hospitality industry employee service quality ideals

✍ Scribed by Glenn F. Ross

• Book ID: 116120007
• Publisher: Elsevier Science
• Year: 1995
• Tongue: English
• Weight: 811 KB
• Volume: 14
• Category: Article
• ISSN: 0278-4319
• DOI: 10.1016/0278-4319(94)00042-w