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Management Control as an Employee Resource: The Case of Front-line Service Workers

โœ Scribed by Patrice Rosenthal


Book ID
110944261
Publisher
John Wiley and Sons
Year
2004
Tongue
English
Weight
116 KB
Volume
41
Category
Article
ISSN
0022-2380

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The psychological model of organizational commitment (OC) has been extensively investigated in U.S. workers (Near, 1989), but less frequently applied in cross-personality studies. The investigation proposes a model of turnover intentions (TI) that uses locus of control (LOC) as a moderator. A causal