Management by Process: A practical road-
β John Jeston, Johan Nelis
π Library
π
2008
π English
β¦ LIBER β¦
π
Management by Process. A Roadmap to Sustainable Business Process Management
β Scribed by John Jeston and Johan Nelis (Auth.)
- Publisher
- Butterworth Heinemann
- Year
- 2008
- Leaves
- 308
- Category
- Library
β¬ Acquire This Volume
No coin nor oath required. For personal study only.
β¦ Table of Contents
Content:
Dedication, Page v
Preface, Page xv
Acknowledgements, Page xvii
Contributors, Pages ix-x
Foreword, Pages xi-xiii
How to read this book, Pages xix-xx
Chapter 1 - Introduction, Pages 1,3-13
Chapter 2 - Case studies, Pages 14-86
Chapter 3 - Introduction, Pages 87,89-110
Chapter 4 - Process leadership, Pages 111-131
Chapter 5 - Process governance, Pages 132-158
Chapter 6 - Process performance, Pages 159-176
Chapter 7 - Strategic alignment, Pages 177-197
Chapter 8 - People capability, Pages 198-222
Chapter 9 - Project execution, Pages 223-247
Chapter 10 - Future of business process management, Pages 248-253
Appendix A - Process leadership, Pages 257-259
Appendix B - Process governance, Pages 260-272
Appendix C - People capability, Pages 273-276
Appendix D - Technology, Pages 277-294
Bibliography, Pages 295-296
Index, Pages 297-303
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