Management and Performance in Mission Driven Organizations: Enhancing Performance Through Micro-Level Behaviours (Governance and Public Management)

✍ Scribed by Paola Cantarelli

• Publisher: Palgrave Macmillan
• Year: 2023
• Tongue: English
• Leaves: 117
• Category: Library

✦ Synopsis

Management scholars worldwide increasingly capitalize on theoretical models and research designs from the behavioural sciences to close the implementation gap in mission-driven organisations. This book aims at synthesising the theoretical frameworks and evidence that has flourished over the past decades in order to advance the scholarly debate and the implications for practice in the domains of performance management, information systems, investments strategies, people administration, and change and innovation. It provides meaningful insights to tackle real-world challenges that organizations and their managers face on a daily basis; including why two managers can make radically different decisions in front of the same information, which cognitive traps most often get in the way of good performance management, and how managerial interventions can limit such errors and variability.

✦ Table of Contents

Contents
List of Tables
Chapter 1: The Management and Organisation of Mission-Driven Institutions in the Behavioural Era
The First Half of the Twentieth Century: Management Strategies Can Rely on Rational Behaviours to Enhance Performance
The Second Half of the Twentieth Century: Management Strategies Should Consider the Role of Heuristics and Bias on Behaviours to Enhance Performance
Beginning of the Twenty-First Century: Management Strategies Can Count on Choice Architects and Nudges to Enhance Performance
Beginning of the Twenty-First Century: Management Strategies Should Consider the Role of Noise on Behaviours to Enhance Performance
A Focus on Two Behavioural Frameworks
References
Chapter 2: Performance Management
Performance Information and Evaluation
Performance Targets and Standards
Program Selection
Mission-Driven Performance
References
Chapter 3: Information Systems
Electronic Records and Their Settings
Forms and Choice Options
Amending Incorrect Information Systems
Information Framing
References
Chapter 4: Investment Strategies
Purchase of Goods and Services
Pro-environmental Investments
References
Chapter 5: People Administration
Recruitment and Selection
Managing Work Motivation
Performance Assessment
Performance Pay
References
Chapter 6: Implementation of Change and Innovation
Mapping the Environment and Nurturing Creativity
Organisational Change
Barriers to Innovation
Communication Management
References
Chapter 7: Conclusions and Recommendations for Management Practice
References
Index