This manuscript explores the importance of both technological readiness and technological complementarily in the management of supplier logistics service quality and performance. From a resource based perspective, the results support the importance of technological readiness and technological comple
LOGISTICS MANAGERS' LEARNING ENVIRONMENTS AND FIRM PERFORMANCE
β Scribed by Alexander E. Ellinger; Andrea D. Ellinger; Scott B. Keller
- Publisher
- Wiley (John Wiley & Sons)
- Year
- 2002
- Tongue
- English
- Weight
- 75 KB
- Volume
- 23
- Category
- Article
- ISSN
- 0735-3766
No coin nor oath required. For personal study only.
β¦ Synopsis
Dynamic changes in the business environment are significantly impacting supply chain logistics, resulting in unprecedented personnel demands. Organizational theorists suggest that personnel management is associated with better performance. However, relatively little is known about effective human resource practices within the logistics industry. The learning organization concept offers logistics organizations a theoretical rationale for promoting learning environments to better leverage employees' knowledge, skills, and abilities and improve performance. This research examines logistics managers' perceptions of individual level learning behavior within their organizations and its relationship to firm performance.
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