✦ LIBER ✦

Links between service climate, employee commitment and employees' service quality capability

✍ Scribed by Mikic Little, Marie; Dean, Alison M.

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Service climate, employee commitment and

✍ He, Yuanqiong; Li, Wenli; Keung Lai, Kin 📂 Article 📅 2011 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 161 KB

Service brand equity and employee brand

✍ Kimpakorn, Narumon; Tocquer, Gerard 📂 Article 📅 2010 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 180 KB

Reward climate and its impact on service

✍ Flora F.T. Chiang; Thomas A. Birtch 📂 Article 📅 2011 🏛 Elsevier Science 🌐 English ⚖ 199 KB

The Effects of Leadership Style on Hotel

✍ Clark, R. A.; Hartline, M. D.; Jones, K. C. 📂 Article 📅 2008 🏛 SAGE Publications 🌐 English ⚖ 291 KB

HRM service practices: flexibility, qual

✍ Arrowsmith, James; McGoldrick, Ann E. 📂 Article 📅 1996 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 72 KB

The role of employee commitment and trus

✍ Iverson, Roderick D.; McLeod, Colin S.; Erwin, Peter J. 📂 Article 📅 1996 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 56 KB