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Linking Work Design to Mass Customization: A Sociotechnical Systems Perspective

✍ Scribed by Gensheng (Jason) Liu; Rachna Shah; Roger G. Schroeder


Book ID
109163149
Publisher
Decision Sciences Institute, Georgia State University
Year
2006
Tongue
English
Weight
214 KB
Volume
37
Category
Article
ISSN
0011-7315

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## Abstract The primary lesson for a company in an industrially developing country that desires to build its competitive capabilities is that investing and focusing solely on the technical side of the work system results in disruptive technological and organizational change. The managers should tak