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Linking student satisfaction and service quality perceptions: the case of university education

✍ Scribed by Athiyaman, Adee

Book ID
117998726
Publisher
Emerald Group Publishing Limited
Year
1997
Tongue
English
Weight
71 KB
Volume
31
Category
Article
ISSN
0309-0566

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and being eligible for cooperative education placements in 1993-1994, completed the Work Environment Scale (WES) [Moos, R. H. (1987) The Social Climate Scales: A User's Guide]. In all, 209 students responded to a mail questionnaire before, during and after their cooperative education placements. Ove