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Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector

✍ Scribed by Grigoroudis, E.; Tsitsiridi, E.; Zopounidis, C.


Book ID
115465719
Publisher
Springer US
Year
2012
Tongue
English
Weight
827 KB
Volume
205
Category
Article
ISSN
0254-5330

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