Life in the middle: An analysis of infor
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Regina F. Bento
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Article
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1996
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Elsevier Science
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English
β 693 KB
Information Centers (ICs), in their mission of supporting end-user computing, find themselves in the middle of two different constituencies, users and Information Systems (IS) managers. A conceptual model, based on role theory, is presented here to explore the special challenges of "life in the midd