Teachers
Liaison services are described in terms of the organizational home needed at the community level and an organizational change for the boards of service agencies is suggested. Four general principles of liaison work are listed, and a life-cycle approach to individual and family needs was suggested.
Liaison services as have been described here are a class of services which we think to be critically important to service delivery and to human development. They represent those connecting processes, the network of contacts and information flow that a complex organization needs to function effectively. While they are necessary, even critical, to good service delivery, such services are often nonexistent a t the local level, except perhaps for the occasional professional or citizen who engages in liaison activity.
Why is this the case? While not entirely certain, I can see the following ingredients to the situation:
- The belief that the client has the responsibility for effectively obtaining the services needed. 2 . The separation of services into special purpose activities which allow for high levels of technical skill. 3. The competition among services for resources to continue their activit.y and the constant need to justify the services to the resource providers.