β Scribed by (Learning and development consultant) David Hayden; Andrew Rea; Kathy Beevers
No coin nor oath required. For personal study only.
Cover
Contents
List of figures and tables
Acknowledgements
01 The L&D professional
Introduction
The L&D profession
Understanding what is required of us
Knowing our own requirements
Fulfilling (and exceeding) requirements
Continuing professional development (CPD)
Selecting self-development activities
Recording CPD
What next?
References
02 The organisational context
Introduction
L&D, learners and the organisation
Understanding organisations
Why are organisations established?
Different types of organisation
Using analysis models
L&Dβs position within the organisation
The L&D contribution
What next?
References
03 Identifying learning and development needs
Introduction
Learning needs
Not learning needs
Key causes of learning needs
Why and when to identify learning needs
Learning needs analysis
Collecting and analysing learning needs information
Determining priorities
Presenting a recommendation for learning
What next?
References
04 Designing learning and development activities
Introduction
Designing L&D
Clarifying requirements and factors which affect design
Aims, objectives and learning outcomes
Determining and sequencing learning content
Selecting training and learning methods
Methods for monitoring, assessing and evaluating learning
Selecting and developing learning resources
Specifying the L&D session
What next?
References
05 Delivery: Face-to-face training and facilitation
Introduction
Delivery of L&D activities
Preparing for learning and development activities
Establishing the physical environment for learning
Opening learning sessions
Different L&D delivery styles
Delivery methods and techniques
Working with visual aids and resources
Facilitating learning in a group
Bringing learning sessions to a close
A final note about you
What next?
References
06 Delivery: Using technology
Introduction
The technological context
Technology and learning
The timeline of technology in L&D
Delivering live online learning sessions
Creating digital learning content
Summary
What next?
References
07 Delivery: Coaching and mentoring
Introduction
Coaching
Similar but different
The coaching process
Mentoring
The mentoring process
The potential benefits of coaching and mentoring
Coaching and mentoring practice β models
Coaching and mentoring practice β communication techniques
Recording coaching and mentoring activity
What next?
References
08 Delivery: Social and collaborative learning
Introduction
What is social and collaborative learning?
Social media apps and platforms
Selecting social media
Social and collaborative learning within an online programme
Curation
Social and collaborative learning across this book
What next?
References
09 Engaging learners
Introduction
Learner engagement
Factors affecting learner engagement
Psychology and learning
Neuroscience and learning
Strategies for enhancing engagement
What next?
References
10 Evaluating impact
Introduction
Why evaluate?
Defining evaluation
Evaluation theory and thinking
Evaluation β process and practice
Identifying what is to be evaluated (scope)
Clarifying the purpose(s) of evaluation
Identifying information for evaluation
Selecting evaluation methods
Some creative approaches to evaluation
Timing of evaluation
Designing evaluation tools
Collecting evaluation information
Analysing information
Presenting findings and making recommendations
What next?
References
Index
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