Learning a new leadership game plan at Paychex

✍ Scribed by Heffernan, Dan ;Kelly, Kimberly

• Book ID: 102391223
• Publisher: John Wiley and Sons
• Year: 2005
• Tongue: English
• Weight: 201 KB
• Volume: 24
• Category: Article
• ISSN: 1531-1864
• DOI: 10.1002/joe.20066

✦ Synopsis

Abstract

The rules for success have changed at perennially successful Paychex. Greater operational and product/service complexity requires a new leadership style to produce the strong performance stakeholders have come to expect. Through a new set of leadership development programs, the Paychex operations organization is rapidly reshaping its leadership culture by setting expectations and building competencies for proactive problem solving, open dialogue, and greater accountability. © 2005 Wiley Periodicals, Inc.