Knowledge management technology
β Scribed by Marwick, A. D.
- Book ID
- 119886153
- Publisher
- IBM
- Year
- 2001
- Tongue
- English
- Weight
- 554 KB
- Volume
- 40
- Category
- Article
- ISSN
- 0018-8670
No coin nor oath required. For personal study only.
π SIMILAR VOLUMES
Information Technology solutions, such as email, document management and intranets, are proving very useful in certain areas. However, many important problems still exist, providing opportunities for new techniques and tools more oriented towards knowledge. We refer to this as Knowledge Technology.
## Abstract The aim of this paper is to explore the role and contribution of new information communication technologies in the emerging field of knowledge management (KM). There is much confusion in the literature, and in organizations, as to what role technology has within the field of KM. This qu
## Abstract Given the important role being played by knowledge management (KM) systems in the current customerβcentric business environment, there is a lack of a simple and overall framework to integrate the traditional customer relationship management (CRM) functionalities with the management and