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Knowledge engineering for an intelligent case-based system for help desk operations

✍ Scribed by Christine W. Chan; Lin-Li Chen; Liqiang Geng

Publisher: Elsevier Science
Year: 2000
Tongue: English
Weight: 615 KB
Volume: 18
Category: Article
ISSN: 0957-4174
DOI: 10.1016/s0957-4174(99)00058-5

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