Key element guide ITIL service operation

✍ Scribed by Randy Steinberg, Great Britain: Cabinet Office

Publisher: Stationery Office
Year: 2012
Tongue: English
Leaves: 112
Series: Key Element Guide Suite
Edition: 2
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

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