✦ LIBER ✦
Justice strategy options for increased customer satisfaction in a services recovery setting
✍ Scribed by Beverley A Sparks; Janet R McColl-Kennedy
- Book ID
- 117319568
- Publisher
- Elsevier Science
- Year
- 2001
- Tongue
- English
- Weight
- 141 KB
- Volume
- 54
- Category
- Article
- ISSN
- 0148-2963
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