𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Job quality in call centres in Germany

✍ Scribed by Claudia WEINKOPF


Book ID
109294805
Publisher
International Labour Organisation
Year
2009
Tongue
English
Weight
143 KB
Volume
148
Category
Article
ISSN
0020-7780

No coin nor oath required. For personal study only.


πŸ“œ SIMILAR VOLUMES


Employee wellbeing in call centres
✍ David Holman πŸ“‚ Article πŸ“… 2002 πŸ› John Wiley and Sons 🌐 English βš– 240 KB
Job quality in Europe
✍ Mark Smith; Brendan Burchell; Colette Fagan; Catherine O'Brien πŸ“‚ Article πŸ“… 2008 πŸ› John Wiley and Sons 🌐 English βš– 114 KB
Quality assurance in dialysis in Germany
✍ Claudia Barth πŸ“‚ Article πŸ“… 2010 πŸ› Wiley (John Wiley & Sons) 🌐 English βš– 45 KB

## G ermany has, in total, approximately 70,000 patients on dialysis. Care is primarily provided in one of two ways: either by one of two non-profit chains (the Patienten-Heimversorgumg [PHV], with about 8% of the market share, and the Kuratorium fΓΌr Heimdialyse [KfH] with about 30%), or by priva