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It pays to know the customer: addressing the information needs of client-centered MFIs

✍ Scribed by Elizabeth Dunn


Publisher
John Wiley and Sons
Year
2002
Tongue
English
Weight
66 KB
Volume
14
Category
Article
ISSN
0954-1748

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## Abstract ## Objectives To identify the information needs of patients newly diagnosed with systemic lupus erythematosus (lupus), to inform the design of a future education package. ## Methods Focus groups were conducted in seven rheumatology centres in the UK with 43 purposively selected parti