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IT OUTSOURCING: THE CHALLENGE OF CHANGING TECHNOLOGY IN IT OUTSOURCING AGREEMENTS

✍ Scribed by Mark Turner; Adam Smith; Herbert Smith

Publisher
Elsevier Science
Year
2002
Tongue
English
Weight
80 KB
Volume
18
Category
Article
ISSN
0267-3649

No coin nor oath required. For personal study only.

✦ Synopsis

It is almost inevitable that what today is modern technology for a reasonable price will seem outdated and overpriced in tomorrow's market. For the customer entering into an outsourcing agreement, therefore, there is an obvious tension between the commercial pressures to commit to a long-term relationship on the one hand, and the need to ensure that it keeps the flexibility to ensure that its technology is kept under review and up to date on the other. It is for this reason that 'technology refresh' provisions in long-term outsourcing agreements are so important. This article explores this issue and the contractual arrangements that need to be considered to deal with it.

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