The book focuses on the real-world case-based crisis management in digital product development. This includes forecasting, responding, and agile engineering/management methods, patterns, and practices for sustainable development. This book introduces a set of case studies for sustainability in manag
IT Crisisology Casebook: Smart Digitalization for Sustainable Development (Smart Innovation, Systems and Technologies, 300)
✍ Scribed by Sergey V. Zykov
- Publisher
- Springer
- Year
- 2022
- Tongue
- English
- Leaves
- 202
- Edition
- 1st ed. 2022
- Category
- Library
No coin nor oath required. For personal study only.
✦ Synopsis
The book focuses on the real-world case-based crisis management in digital product development. This includes forecasting, responding, and agile engineering/management methods, patterns, and practices for sustainable development. This book introduces a set of case studies for sustainability in management as a blend, the components of which have been carefully selected from a few domains adjacent to digital production such as IT-intensive operation, human resource management, and knowledge engineering, to name a few. The key ingredients of this crisis management framework include information management, tradeoff optimization, agile product development, and knowledge transfer. The case studies this book features will help the stakeholders in understanding and identifying the key technology, business, and human factors that may likely result in a digital production crisis, i.e., critically affect the organization outcomes in terms of successful digitalization and sustainable development. These factors are particularly important for the large-scale applications, typically considered very complex in managerial and technological aspects, and, therefore, specifically addressed by the discipline of IT crisisology.
✦ Table of Contents
Foreword
Preface
Acknowledgements
Contents
About the Author
Acronyms
1 Introduction: The Crisis of Digitalization
References
2 The Case Method: Promoting Informed Digitalization
2.1 Digitalization in Russia: Contemporary Survey
2.2 Informed Digitalization: Applying the Case Method
2.3 Case Walkthrough: Old Fairy Tale Revisited
2.4 Conclusion
References
3 Pre-digitalization: Earlier Cases
3.1 Rebranding: Transforming Anderson to Accenture
3.2 Getting Going: Cirque Du Soleil
3.3 Keeping Data on the Go: Dropbox
3.4 Going Eco and Embracing the World: Zara Fashion
3.5 Locating You Anywhere: Foursquare
3.6 Mass Entertaining Ubiquity: Disney
3.7 Conclusion
References
4 Fostering Digitalization: IT-Intensive Businesses
4.1 Food Industry: Dodo Pizza and Drinkit
4.2 Publishing: Springer Versus IGI Global
4.3 Crisis-Resistant Improvements
4.4 Conclusion
References
5 Taming Human Factors: Diversity in Digitalizing Multinationals
5.1 Diversity in Multinationals: Improving Performance and Decision-Making
5.1.1 Introduction
5.1.2 Definition of Diversity
5.1.3 Review of Research on Diversity and Performance
5.1.4 The Role of Diversity
5.1.5 Positive Effect of Diversity
5.1.6 Research of Diversity Effects on Bank
5.2 The Story of Microsoft
5.3 The Sage of Huawei
5.4 Conclusion
References
6 Industry-Wide Case: The Russian Forest Industry
6.1 Digitalizing an Old Business
6.2 From Ad Hoc to Sustainable Development
6.3 Conclusion
References
7 Social Aspect of Digitalization: The “Human Factors”
7.1 Knowledge Transfer: Digital Transformation
7.2 Taming the Tiger: Soft Skills
7.3 Conclusion
References
Conclusion: Post-digitalization: What Next?
Appendix A The Case Method and Russian Informed Digitalization
Appendix B IT-Intensive Case of Springer
Appendix C IT-Intensive Case of IGI Global
Appendix D IT-Intensive Case of Dodo Pizza
DodoIS as the Dodo Pizza Company Understands it
DodoIS GUI Screenshots
DodoIS as a Cloud-Based System
The Dodo Pizza’s KPI and team
Appendix E Microsoft Transformation Case
-4pt- Glossary
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