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Issues concerning adoption and use of sales force automation in the agricultural input supply sector

✍ Scribed by Kim Harris; John Pike


Publisher
John Wiley and Sons
Year
1996
Tongue
English
Weight
806 KB
Volume
12
Category
Article
ISSN
0742-4477

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✦ Synopsis


In this article, major issues concerning the adoption and use of sales force automation (SFA) are examined via a survey of agribusiness salespeople. Basic objectives include determining the extent of adoption of SFA by salespeople employed in the agricultural input supply sector, the impact o f SFA on field sales, and barriers that inhibit the adoption and efective use of SFA.

Respondents ' replies suggest that while salespeople in the agricultural input supply sector are basically happy with the benefits of SFA, they are discovering that increased selling time may be a myth. Managerial implications are discussed. 01996