Iso 9001: 2000 for Small Business: Implementing Process-Approach Quality Management

✍ Scribed by Arpad Gaal

• Publisher: CRC Press
• Year: 2001
• Tongue: English
• Leaves: 577
• Edition: 1
• Category: Library

✦ Synopsis

ISO 9001:2000 for Small Business Management: Implementing Process-Approach Quality Management demonstrates how a process-approach quality management system performs in the real work environment. The book gives you an ISO based quality management tool, featuring the year 2000 requirements for ISO 9001. It includes the quality system manual, the operating procedures, and the forms that small to mid-sized businesses need. All this makes it possible for you to use this system immediately - without having to hire costly outside consultants.Gaal introduces a system for managing product quality problems through prevention - examining every stage of a product's life cycle - instead of just focusing on manufactured goods at the end of the production line. The author identifies the core departments that impact the planning, implementing, and executing of the customer's purchase order requirements from the beginning to the end of the product's life-cycle. The Quality Systems Manual and the Quality Operating Procedures streamline the process for small business applications where low overhead and multiple job assignments dominate. The most important part of manufacturing is the shop. This is where the product is made and where the problems are concentrated. Problems come in documents, processes, and methods with different impact on product quality or the way you achieve it. Using an innovative approach, ISO 9001:2000 for Small Business: Implementing Process-Approach Quality Management shows you how to resolve these issues.

✦ Table of Contents

Front Cover......Page 1
PREFACE......Page 6
ABOUT THE AUTHOR......Page 8
TABLE OF CONTENTS......Page 12
ADVANCED PRAISE......Page 32
INTRODUCTION......Page 34
1.1 OVERVIEW TO QOP 001......Page 69
1.2 OVERVIEW TO QOP 002......Page 91
1.3 OVERVIEW TO QOP 003......Page 125
1.4 OVERVIEW TO QOP 004......Page 141
1.5 OVERVIEW TO QOP 005......Page 150
1.6 OVERVIEW TO QOP 006......Page 158
1.7 OVERVIEW TO QOP 007......Page 211
1.8 OVERVIEW TO QOP 008......Page 223
1.9 OVERVIEW TO QOP 009......Page 230
1.10 OVERVIEW TO QOP 010......Page 255
1.11 OVERVIEW TO QOP 011......Page 265
1.12 OVERVIEW TO QOP 012......Page 275
2.1 OVERVIEW TO THE QUALITY SYSTEM MANUAL......Page 298
3.1 OVERVIEW TO QOP 001......Page 326
3.2 OVERVIEW TO QOP 002......Page 342
3.3 OVERVIEW TO QOP 003......Page 366
3.4 OVERVIEW TO QOP 004......Page 376
3.5 OVERVIEW TO QOP 005......Page 382
3.6 OVERVIEW TO QOP 006......Page 388
3.7 OVERVIEW TO QOP 007......Page 421
3.8 OVERVIEW TO QOP 008......Page 428
3.9 OVERVIEW TO QOP 009......Page 434
3.10 OVERVIEW TO QOP 010......Page 452
3.11 OVERVIEW TO QOP 011......Page 459
3.12 OVERVIEW TO QOP 012......Page 465
4.1 OVERVIEW TO THE FORMS MANUAL......Page 483
APPENDIX ONE......Page 530
APPENDIX TWO......Page 531
APPENDIX THREE......Page 532
APPENDIX FOUR......Page 534
APPENDIX FIVE......Page 540