Is there really an Asian connection? Professional service quality perceptions and customer satisfaction

✍ Scribed by Linda C. Ueltschy; Michel Laroche; Man Zhang; Hyuksoo Cho; Ren Yingwei

• Book ID: 116618301
• Publisher: Elsevier Science
• Year: 2009
• Tongue: English
• Weight: 604 KB
• Volume: 62
• Category: Article
• ISSN: 0148-2963
• DOI: 10.1016/j.jbusres.2008.03.003