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Is service climate strength beneficial or detrimental for service quality delivery?

✍ Scribed by Potočnik, Kristina; Tordera, Nuria; Martínez-Tur, Vicente; Peiró, José María; Ramos, José

Book ID
120572211
Publisher
Taylor and Francis Group
Year
2011
Tongue
English
Weight
300 KB
Volume
20
Category
Article
ISSN
1359-432X

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