✦ LIBER ✦
Investigating the Impact of SERVQUAL Dimensions on Customer Satisfaction: The Lessons Learnt from Serbian Travel Agencies
✍ Scribed by Veljko Marinković; Vladimir Senić; Milan Kocić; Srđan Šapić
- Book ID
- 112136386
- Publisher
- John Wiley and Sons
- Year
- 2011
- Tongue
- English
- Weight
- 154 KB
- Volume
- 15
- Category
- Article
- ISSN
- 1099-2340
- DOI
- 10.1002/jtr.884
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