Introduction to Technical Services (Library and Information Science Text Series)

✍ Scribed by G. Edward Evans, Sheila S. Intner, Jean Weihs

• Publisher: Libraries Unlimited
• Year: 2010
• Tongue: English
• Leaves: 501
• Series: Library and Information Science Text Series
• Edition: 8th
• Category: Library

✦ Synopsis

Used in library schools worldwide, this is the classic text for gaining a thorough understanding of library technical services. Updated and expanded, this eighth edition covers all aspects of the field, from acquisition to managing the cataloging department. The authors have placed emphasis on automation as it affects technical services. Complete with helpful illustrations, statistical data, and study guide questions, this text is a must for LIS students.Used in library schools worldwide, this standard provides students with a thorough understanding of technical services. Updated and expanded, the book covers all aspects of the field--from acquisitions to managing the cataloging department--with new emphasis on sections and new material covering E-resources and media, metadata, outsourcing, quality management, and the impact of consortia on the work of technical services. Complete with helpful illustrations, statistics, and study guide questions, this text is a must for library and information science students!

✦ Table of Contents

Title Page......Page 4
Copyright Page......Page 5
Table of Contents......Page 6
Preface to the Eighth Edition......Page 16
Part I: General Background......Page 18
1 Introduction......Page 20
Customer Service Philosophy......Page 22
Role of Library Services......Page 23
Technical Services Background......Page 24
Summary......Page 27
Notes......Page 28
Suggested Reading......Page 29
2 Technical Services Administration......Page 30
Tips for Effective Time Management......Page 31
Tips for Meetings......Page 34
Tips for Team Building......Page 35
Tips for Staff Motivation......Page 38
Tips for Communication......Page 40
The "More" Factor......Page 42
The Faster/Better/Cheaper Factors......Page 43
Restructuring to Provide „Faster and Better‰......Page 45
Standards......Page 46
Summary......Page 47
Notes......Page 48
Suggested Reading......Page 49
3 Staffing......Page 52
Staffing Categories......Page 53
Paraprofessional/Support Staff......Page 54
Other Full-Time Staff......Page 56
Staffing Process......Page 57
Selecting the Pool......Page 59
Interviewing......Page 60
Staff Development, Training, and Retention......Page 62
Retention......Page 63
Training and Development......Page 64
Performance Appraisal......Page 65
Students......Page 67
Volunteers......Page 69
Notes......Page 72
Suggested Reading......Page 73
4 Technical Services Issues......Page 76
Technology......Page 77
Outsourcing......Page 81
Cooperative/Consortial Activities......Page 83
Quality Assurance......Page 85
Budgetary Issues......Page 86
Spaces for Technical Services......Page 87
Planning Issues......Page 88
Notes......Page 92
Suggested Reading......Page 93
Part II: Acquisitions and Serials......Page 96
5 Acquisitions Overview......Page 98
Collection Development and Acquisitions......Page 99
Types of Materials Acquired......Page 102
Electronic Resources......Page 7
Request Processing......Page 104
Verifying......Page 105
Ordering......Page 108
Reporting......Page 109
Acquisition Methods......Page 111
Serials Processing......Page 117
Review Questions......Page 119
Notes......Page 120
Suggested Reading......Page 121
6 Distributors And Vendors......Page 122
Speed of Delivery......Page 123
Financial Considerations......Page 125
Vendors' Services......Page 126
Customer Service Considerations......Page 128
Vendor Evaluation......Page 130
Retail Outlets......Page 133
Out-of-Print, Antiquarian, and Rare Book Dealers......Page 135
Notes......Page 139
Suggested Reading......Page 140
7 Print And Digital Books......Page 142
What is Publishing?......Page 143
Types of Publishers......Page 147
Electronic Publishing......Page 152
E-Readers......Page 153
Technology and Information Producers......Page 154
Acquisitions and E-Resources......Page 155
The Google Books Library Project......Page 156
Summary......Page 158
Notes......Page 159
Suggested Reading......Page 160
8 E-Resource Issues......Page 162
Ownership Issues......Page 163
Negotiating the License......Page 164
Group Decision Making......Page 165
Trials......Page 166
Purchase Price......Page 167
Cancellations......Page 168
Assessment of E-Resources......Page 169
Statistics......Page 9
Notes......Page 171
Suggested Reading......Page 172
9 Serials—Print And Electronic......Page 176
What Is a Serial?......Page 177
Cost and Pricing......Page 181
Acquisition......Page 183
Processing......Page 185
Access......Page 186
Preservation......Page 189
Backfiles......Page 192
Assessment and Evaluation......Page 193
Summary......Page 195
Notes......Page 196
Suggested Reading......Page 197
10 Government Information......Page 200
Background......Page 202
E-Government......Page 203
U.S. Documents......Page 205
State and Local Governments......Page 206
Documents from Other Countries......Page 207
Access to Government Information......Page 208
Preservation of Government Information......Page 209
Federal Depository Library Program......Page 210
Acquisition of Government Information......Page 212
Review Questions......Page 214
Notes......Page 215
Suggested Reading......Page 216
11 Media......Page 218
Current Media Formats......Page 220
Motion Pictures and Video......Page 221
Movie Ratings and Libraries......Page 223
Video and Copyright......Page 224
Other Image Formats......Page 225
Maps......Page 226
Audio Recordings......Page 227
Games......Page 228
Game Ratings......Page 229
Microforms......Page 230
Film and Video......Page 232
Notes......Page 233
Suggested Reading......Page 235
12 Fiscal Management......Page 236
Problems in Fiscal Management......Page 238
Library Fund Accounting......Page 239
Accounting......Page 240
Accounts and Ledgers......Page 241
Journal......Page 243
Estimating Costs......Page 244
Allocation of Monies......Page 248
Encumbering......Page 252
Vouchers......Page 254
Reconciliation of Accounts......Page 255
Audits......Page 256
Review Questions......Page 257
Suggested Reading......Page 258
Part III: Cataloging and Processing......Page 260
13 Overview And Decisions......Page 262
The Rationale for Good Cataloging......Page 263
Cataloging and Classification Processes......Page 264
Decisions......Page 265
Bibliographic Levels......Page 266
Subject Authorities......Page 268
Classification Systems......Page 269
Catalog Displays......Page 270
A Word About the Figures and Examples......Page 273
Review Questions......Page 274
Suggested Reading......Page 275
AACR2: Past and Present......Page 278
Organization of AACR2-2005......Page 280
Descriptive Structure and Data Sources......Page 285
ISBD Punctuation......Page 286
Area 1: Title and Statement of Responsibility......Page 289
Area 2: Edition Statement......Page 296
Area 3: Material Specific Details......Page 298
Area 4: Publication, Distribution, etc.......Page 300
Area 5: Physical Description......Page 306
Area 7: Notes......Page 310
Area 8: Standard Numbers and Terms of Availability......Page 313
Summary......Page 314
Notes......Page 315
Suggested Reading......Page 316
15 Access Points—Retrieving The Record......Page 318
Main and Added Entries......Page 319
Selecting the Main Entry......Page 320
Selection Decision Tree......Page 322
Added Entries......Page 326
Personal Names......Page 332
Corporate Bodies......Page 333
Geographic Names......Page 336
Uniform Titles......Page 337
Summary......Page 344
Suggested Reading......Page 345
16 Subject Analysis......Page 348
Determining Subject Matter......Page 349
Enumeration versus Faceting......Page 350
Subject Authorities: Subject Heading Vocabularies......Page 351
Principles of Subject Cataloging......Page 352
Evaluating Subject Catalogs......Page 355
Problems of the Subject Catalog......Page 357
Subject Authorities: Numbers for Classification......Page 358
Principles of Classification......Page 359
Call Numbers......Page 361
Evaluating Classifications......Page 363
Maintenance Issues......Page 365
Subject Analysis for Literary Works......Page 366
Why use Standard Systems?......Page 367
Summary......Page 368
Notes......Page 369
Suggested Reading......Page 370
Library of Congress Subject Headings......Page 372
The Publication......Page 373
Format of LCSH Entries......Page 375
Cross-References in LCSH......Page 376
Subdivisions in LCSH......Page 377
Other Subdivision Instructions......Page 381
LCSH's Canadian Complement......Page 382
Problems with LCSH......Page 383
LC's Children's and Young Adults' Cataloging Program......Page 384
Sears List of Subject Headings......Page 386
The Publication......Page 387
Format of the Entries......Page 389
Summary......Page 391
Notes......Page 392
Suggested Reading......Page 393
Dewey Decimal Classification......Page 396
Format of DDC......Page 398
The Schedules......Page 399
A Closer Look at the Schedules......Page 403
A Closer Look at the Tables......Page 405
Library of Congress Classification......Page 407
Principles Underlying LCC......Page 408
Format of LCC......Page 410
Main Classes of LCC......Page 411
Subdivision in LCC......Page 413
Comparison of DDC and LCC......Page 415
Background and Development......Page 417
Format of NLMC......Page 418
Main Classes and Subdivisions......Page 419
NLMC in Libraries......Page 420
Summary......Page 421
Suggested Reading......Page 424
Answers to the Classification Exercises......Page 426
Machine-Readable Cataloging......Page 428
History and Background......Page 429
Fields......Page 431
Subfields......Page 432
Content Designation......Page 434
MARC Displays......Page 435
Bibliographic Networks and Shared Cataloging......Page 437
Metadata......Page 438
Dublin Core......Page 439
Metadata Encoding and Transmission Standard......Page 440
Summary......Page 441
Suggested Reading......Page 442
20 Copy Cataloging......Page 444
1. Acceptability of Sources......Page 445
3. Errors......Page 448
5. Tracings (Subject Headings and Added Entries/Access Points)......Page 450
Choosing the Source(s)......Page 451
Review Questions......Page 454
Suggested Reading......Page 455
21 Processing Materials......Page 456
Evidence of Library Ownership......Page 457
Location Information......Page 460
Recording and Tracking Use......Page 461
Preservation and Security......Page 462
Notes......Page 464
Suggested Reading......Page 465
22 Leading The Catalog Department......Page 466
Needed Skills......Page 467
Department Policies and Procedures......Page 469
When Cataloging Standards Change......Page 471
Writing a Policy Manual......Page 473
Adopting the Policy Manual......Page 474
Current Issues......Page 475
Ten Hints for Leadership......Page 477
Suggested Reading......Page 478
Topical Index to the Text......Page 480
Index to Names......Page 491
Index to Figures......Page 495
Access Points......Page 496
Description......Page 497
Classification......Page 499