[Lecture Notes in Business Information P
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Falcão e Cunha, João; Snene, Mehdi; Nóvoa, Henriqueta
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Article
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2013
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Springer Berlin Heidelberg
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English
⚖ 321 KB
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedi