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Interpretive structural modelling of enablers for improving the performance of automobile service centre

✍ Scribed by Sharma, Rishu; Garg, Suresh


Book ID
120640009
Publisher
Inderscience Publishers
Year
2010
Tongue
English
Weight
761 KB
Volume
5
Category
Article
ISSN
1741-539X

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## Abstract Structural equation modelling (SEM) is a useful multivariate technique to investigate the causal relationships between variables. This paper uses SEM to model the relationships between critical success factors (CSFs) of business process reengineering (BPR) implementations, customer serv