1) Brief Table of Contents2) Full Table of Contents 1) Brief Table of Contents Part I: Interpersonal Communication Foundations Chapter 1: Introduction to Interpersonal Communication Chapter 2: Interpersonal Communication and Self Chapter 3: Interpersonal Communication and Perception Chapter 4: Interpersonal Communication and Diversity: Adapting to Others Part II: Interpersonal Communication Skills Chapter 5: Listening and Responding Skills Chapter 6: Verbal Communication Skills Chapter 7: Nonverbal Communication Skills Chapter 8: Conflict Management Skills Part III: Interpersonal Communication in Relationships Chapter 9: Understanding Interpersonal Relationships Chapter 10: Managing Relationship Challenges Chapter 11: Interpersonal Relationships: Friendship and Romance Chapter 12: Interpersonal Relationships: Family and Workplace 2) Full Table of Contents Part I: Interpersonal Communication Foundations Chapter 1: Introduction to Interpersonal Communication Interpersonal Communication DefinedInterpersonal Communication's Importance to Your LifeInterpersonal Communication and the Communication Process Interpersonal Communication PrinciplesInterpersonal Communication and TechnologyInterpersonal Communication CompetenceApplying An Other-Orientation to Being a Competent Interpersonal Communicator Chapter 2: Interpersonal Communication and Self Self-Concept: Who You Think You Are Self-Esteem: Your Self-Worth Facework: Presenting Your Self Image To OthersHow to Improve Your Self-Esteem Self and Interpersonal Relationships Applying An Other-Orientation to Self and Interpersonal Communication Chapter 3: Interpersonal Communication and Perception Understanding Interpersonal Perception Forming Impressions of Others Interpreting the Behavior of Others Identifying Barriers to Accurate Interpersonal Perception Improving Interpersonal Perception SkillsApplying An Other-Orientation to Interpersonal Perception Chapter 4: Interpersonal Communication and Diversity: Adapting to Others Understanding Diversity: Describing Our Differences Understanding Culture: Dimensions of Our Mental Software Barriers to Effective Intercultural Communication Improving Intercultural Communication Competence Applying An Other-Orientation to Diversity: The Platinum Rule Part II: Interpersonal Communication Skills Chapter 5: Listening and Responding Skills Listening DefinedListening StylesListening BarriersImproving Your Listening SkillsImproving Your Responding SkillsImproving Your Confirmation SkillsApplying An Other-Orientation to Listening and Responding Skills Chapter 6: Verbal Communication Skills How Words WorkThe Power of WordsHow To Manage MisunderstandingsHow to Use Words of Support How to ApologizeHow to Be Assertive Applying An Other-Orientation to Enhancing Your Verbal Skills Chapter 7: Nonverbal Communication Skills Identifying the Importance of Nonverbal Messages Understanding Nonverbal Communication Codes How to Improve Your Skill in Interpreting Nonverbal CommunicationHow to Improve Your Skill in Expressing Nonverbal Messages Applying An Other-Orientation to Nonverbal Communication Chapter 8: Conflict Management Skills Conflict Defined Conflict Myths Conflict Types Conflict and Power Conflict Management Styles Conflict Management Skills Applying An Other-Orientation to Conflict Management Part III: Interpersonal Communication in Relationships Chapter 9: Understanding Interpersonal Relationships Interpersonal Relationships Defined Genesis of Interpersonal Relationships: Attraction Stages of Interpersonal Relationship Development Theories of Interpersonal Relationship Development Applying An Other-Orientation to Understanding Interpersonal Relationships Chapter 10: Managing Relationship Challenges Relationship Challenges The Dark Side of Interpersonal Communication and Relationships Relationship De-Escalation and Termination Applying An Other-Orientation to Relationship Challenges Chapter 11: Interpersonal Relationships: Friendship and Romance Friendship Romantic Relationships Interpersonal Relationship StrategiesApplying An Other-Orientation to Friends and Romantic Partners Chapter 12: Interpersonal Relationships: Family and Workplace Family Relationships Workplace Relationships Applying An Other-Orientation to Family and Workplace Relationships
