<P>Do our expectancies about ourselves and about others have any effect on our actual experiences? Over fifty years of research studies suggest not only that this is the case, but also that our expectancies can shape other peopleβs experience in different contexts. In some cases they can help, but o
Interpersonal Communication
β Scribed by Kory Floyd
- Publisher
- McGraw-Hill Education
- Year
- 2021
- Tongue
- English
- Leaves
- 481
- Edition
- 4
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
Interpersonal Communication helps students see how communication not only affects their relationships but also influences their health, happiness, and quality of life. Author Kory Floyd encourages students to go beyond commonsense notions about communication and helps them see the value of investigating interpersonal processes - both face-to-face and online - in a systematic manner.
Interpersonal Communication meets students where they are, speaking to them in a way that interests them and helping them to use both the content and the cognitive tools to relate theories and concepts to their own experiences. In this new edition, the following features enhance Kory Floydβs unique and engaging approach to interpersonal communication:
β’ Seamless integration of scholarship, theory, and skills. By combining the latest research with the everyday scenarios learners face, Kory Floyd presents a systematic and modern approach to the study of interpersonal communication that helps students build vital interpersonal skills and make sound choicesβacademically, personally, and professionally.
β’ Emphasis on critical thinking and self-reflection. Students will have numerous opportunities to make connections between the text and their own lives, as well as to consider how their communication choices influence the outcomes they experience.
β’ Examples with real-world relevance relate content to real life. Chapter-opening vignettes and examples throughout the chapters enliven the content and allow learners to study interpersonal communication in an engaging way that directly relates to them.
β’ Online and electronically mediated communication integrated in every chapter. Every chapter includes comprehensive coverage of technology and digital devicesβ influence on interpersonal communication, from online deception and relational maintenance via tests to improving listening and emotional expression when online.
β’ Culture, gender and diversity are integrated throughout the text. Every chapter includes essential information about how culture, gender, and sexual identity affect communication. Throughout the new edition, coverage of gender and sexuality topics has been updated to reflect the latest scholarship as well as cultural conventions for applying gender-neutral pronouns and using inclusive language.
β’ Enhanced coverage of deceptive communication. Unique in its focus on the timely and critical topic of deceptive communication, Chapter 12 now features enhanced coverage of, and guidance for responding to, the various types of deception students encounter in their daily lives, including high-profile lying and lying through dating apps.
β¦ Table of Contents
Cover
Title Page
Copyright Page
Brief Contents
Contents
Preface
Acknowledgments
PART 1 FUNDAMENTALS OF INTERPERSONAL COMMUNICATION
1 About Communication
Why We Communicate
Communication Meets Physical Needs
Communication Meets Relational Needs
Communication Fills Identity Needs
Communication Meets Spiritual Needs
Communication Serves Instrumental Needs
Learn It Apply It Reflect On It
The Nature of Communication
Three Models of Human Communication
Six Characteristics of Communication
Dispelling Some Communication Myths
Learn It Apply It Reflect On It
How We Communicate Interpersonally
Characteristics of Interpersonal Communication
Why Interpersonal Communication Matters
Learn It Apply It Reflect On It
Building Your Communication Competence
What Communicating Competently Involves
Characteristics of Competent Communicators
Competent Online Communication
Learn It Apply It Reflect On It
Master the Chapter
2 Culture and Gender
Understanding Culture and Communication
Defining Culture
The Components of Culture
Cultures and Co-Cultures
Social Media as a Co-Culture
Communicating with Cultural Awareness
Learn It Apply It Reflect On It
How Culture Affects Communication
Individualism and Collectivism
Low- and High-Context Cultures
Low- and High-Power-Distance Cultures
Masculine and Feminine Cultures
Monochronic and Polychronic Cultures
Uncertainty Avoidance
Cultural Communication Codes
Cultural Universals
Learn It Apply It Reflect On It
Understanding Gender and Communication
Gender Roles and Communication
Biological Sex and Communication
Sexual Orientation and Communication
Some Explanations for Gendered Communication
Learn It Apply It Reflect On It
How Gender Affects Communication
Gender and Verbal Communication
Gender and Nonverbal Communication
Learn It Apply It Reflect On It
Master the Chapter
3 Communication and the Self
Understanding the Self: Self-Concept
What Is a Self-Concept?
How a Self-Concept Develops
Awareness and Management of the Self-Concept
Learn It Apply It Reflect On It
Valuing the Self: Self-Esteem
Benefits and Drawbacks of Self-Esteem
Culture, Sex, and Self-Esteem
The Self and Interpersonal Needs
Learn It Apply It Reflect On It
Presenting the Self: Image Management
Principles of Image Management
Managing Face Needs
Learn It Apply It Reflect On It
Communicating the Self: Self-Disclosure
Principles of Self-Disclosure
Benefits of Self-Disclosure
Risks of Self-Disclosure
Challenges and Risks of Disclosing Online
Learn It Apply It Reflect On It
Master the Chapter
4 Interpersonal Perception
The Process of Perception
Interpersonal Perception Defined
Three Stages of the Perception Process
Influences on Perceptual Accuracy
Forming Perceptions Online
Learn It Apply It Reflect On It
Fundamental Forces in Interpersonal Perception
Stereotyping Relies on Generalizations
The Primacy Effect Governs First Impressions
The Recency Effect Influences Impressions
Our Perceptual Set Limits What We Perceive
Egocentrism Narrows Our Perspective
Positivity and Negativity Biases Affect Perception
Learn It Apply It Reflect On It
Explaining What We Perceive
Explaining Behavior through Attributions
Recognizing Common Attribution Errors
Learn It Apply It Reflect On It
Improving Your Perceptual Abilities
Being Mindful of Your Perceptions
Checking Your Perceptions
Learn It Apply It Reflect On It
Master the Chapter
PART 2 INTERPERSONAL COMMUNICATION SKILLS IN ACTION
5 Language
The Nature of Language
Language Is Symbolic
Language Is Arbitrary (Mostly)
Language Is Governed by Rules
Language Has Layers of Meaning
Language Varies in Clarity
Language Is Bound by Context and Culture
Learn It Apply It Reflect On It
Appreciating the Power of Words
Naming Defines and Differentiates Us
We Use Words to Persuade
Credibility Empowers Us
Language Expresses Affection and Intimacy
Words Provide Comfort and Healing
Learn It Apply It Reflect On It
The Use and Abuse of Language
Humor: Whatβs so Funny?
Euphemisms: Soft Talk
Slang: The Language of Co-Cultures
Defamation: Harmful Words
Profanity: Offensive Language
Hate Speech: Profanity with a Hurtful Purpose
Learn It Apply It Reflect On It
Creating a Positive Communication Climate
Use Confirming Messages and Minimize Disconfirming Messages
Avoid Making Others Defensive
Provide Effective Feedback
Own Your Thoughts and Feelings
Separate Opinions from Factual Claims
Create Positive Climates in Electronically Mediated Communication
Learn It Apply It Reflect On It
Master the Chapter
6 Nonverbal Communication
The Nature of Nonverbal Communication
What Is Nonverbal Communication?
Five Characteristics of Nonverbal Communication
Functions of Nonverbal Communication
Learn It Apply It Reflect On It
Ten Channels of Nonverbal Communication
Facial Displays
Eye Behaviors
Movement and Gestures
Touch Behaviors
Vocal Behaviors
The Use of Smell
The Use of Space
Physical Appearance
The Use of Time
The Use of Artifacts
Learn It Apply It Reflect On It
Culture, Sex, and Nonverbal Communication
Culture Influences Nonverbal Communication
Sex Influences Nonverbal Communication
Learn It Apply It Reflect On It
Improving Your Nonverbal Communication Skills
Interpreting Nonverbal Communication
Expressing Nonverbal Messages
Managing Nonverbal Behavior in Electronically Mediated Communication
Learn It Apply It Reflect On It
Master the Chapter
7 Listening
The Nature of Listening
What Is Listening?
The Importance of Listening Effectively
Some Misconceptions about Listening
Culture and Sex Affect Listening Behavior
Learn It Apply It Reflect On It
Ways of Listening
Stages of Effective Listening
Types of Listening
Effective Listening Online
Learn It Apply It Reflect On It
Common Barriers to Effective Listening
Noise
Pseudolistening and Selective Attention
Information Overload
Glazing Over
Rebuttal Tendency
Closed-Mindedness
Competitive Interrupting
Learn It Apply It Reflect On It
Becoming a Better Listener
Becoming a Better Informational Listener
Becoming a Better Critical Listener
Becoming a Better Empathic Listener
Learn It Apply It Reflect On It
Master the chapter
8 Emotion
Emotion in Interpersonal Communication
What Is an Emotion?
Joyful/Affectionate Emotions: Happiness, Love, Passion, and Liking
Hostile Emotions: Anger, Contempt, Disgust, Jealousy, and Envy
Sad/Anxious Emotions: Sadness, Depression, Grief, Fear, and Social Anxiety
Learn It Apply It Reflect On It
The Nature of Emotion
Emotions Are Multidimensional
Emotions Vary in Valence and Intensity
Emotions Come in Primary and Secondary Forms
Sometimes Emotions Are Meta-Emotions
Learn It Apply It Reflect On It
Influences on Emotional Experience and Expression
Culture
Display Rules
Technology and Computer-Mediated Communication
Emotional Contagion
Sex and Gender
Personality
Emotional Intelligence
Learn It Apply It Reflect On It
Sharpening Your Emotional Communication Skills
Identifying Emotions
Reappraising Negative Emotions
Accepting Responsibility for Emotions
Separating Emotions from Actions
Learn It Apply It Reflect On It
Master the Chapter
PART 3 DYNAMICS OF INTERPERSONAL RELATIONSHIPS
9 Forming and Maintaining Personal Relationships
Why Relationships Matter
We Form Relationships Because We Need to Belong
Relationships Bring Rewards
Relationships Carry Costs as Well as Rewards
Learn It Apply It Reflect On It
The Nature of Personal Relationships
Close Relationships Require Commitment
Close Relationships Foster Interdependence
Close Relationships Require Continuous Investment
Close Relationships Spark Dialectical Tensions
Managing Dialectical Tensions
Learn It Apply It Reflect On It
Forming and Maintaining Social Bonds
Attraction Theory
Uncertainty Reduction Theory
Predicted Outcome Value Theory
Understanding Relationship Formation
Theories about Costs and Benefits
Relational Maintenance Behaviors
Understanding Relationship Maintenance
Learn It Apply It Reflect On It
Stages of Relationship Development
Getting In: Relationship Formation
Getting Out: Relationship Dissolution
Repairing Damaged Relationships
Individual and Cultural Variations in Relationship Development
Relationship Development and Maintenance via Online Social Networking
Learn It Apply It Reflect On It
Master the Chapter
10 Interpersonal Communication in Close Relationships
Communicating in Friendships
Friendships Are Voluntary
Friendships Are Usually Platonic
Friends Are Usually Peers
Friendships Are Governed by Rules
Friendships Differ by Sex
Friendships Have a Life Span
Learn It Apply It Reflect On It
Communicating in Romantic Relationships
Characteristics of Romantic Relationships
Differing Relational Types among Romantic Couples
Interpersonal Communication in Romantic Relationships
Learn It Apply It Reflect On It
Communicating in Families
What Makes a Family?
Types of Families
Communication Issues in Families
Learn It Apply It Reflect On It
Communicating in the Workplace
Relationships with Co-workers
Relationships between Superiors and Subordinates
Relationships with Clients
Online Communication in Workplace Relationships
Learn It Apply It Reflect On It
Master the Chapter
11 Interpersonal Conflict
The Nature of Interpersonal Conflict
Defining Interpersonal Conflict
Thinking about Interpersonal Conflict
Learn It Apply It Reflect On It
Conflict in Personal Relationships
Characteristics of Interpersonal Conflict
Common Conflict Triggers
How Sex and Gender Affect Conflict
How Culture Affects Conflict
Managing Online Conflict
Learn It Apply It Reflect On It
Power and Conflict
Characteristics of Power
Forms of Power
Sex, Gender, and Power
Culture and Power
Learn It Apply It Reflect On It
Managing Interpersonal Conflict
Problematic Behaviors during Conflict
Strategies for Managing Conflict Successfully
Learn It Apply It Reflect On It
Master the Chapter
12 Deceptive Communication
The Nature of Interpersonal Deception
Defining Deception
The Elements of Deception
Interpersonal Deception Is a Common Component of Politeness
Deception Is Common When Communicating Online
Learn It Apply It Reflect On It
The Diversity of Deceptive Acts
Some Reasons Why People Deceive
Some Lies Falsify or Exaggerate
Some Lies Omit or Distort Information
Learn It Apply It Reflect On It
Communication Behaviors and Deception
Detecting Deception Is Difficult
Some Behaviors Are Common during Acts of Deception
Learn It Apply It Reflect On It
Detecting Lies in Different Contexts
Familiarity Affects Our Ability to Detect Deception
Expressive People Are Better Liars
Culture Matters, but Only Sometimes
Motivation Affects Our Ability to Deceive
Suspicion May Not Improve Deception Detection
Context Affects Our Ability to Spot Lies
Learn It Apply It Reflect On It
Master the Chapter
Glossary
Endnotes
Index
π SIMILAR VOLUMES
Routledge, 2016. β 203 p. β ISBN: 1138118931, 1138118923<div class="bb-sep"></div>Do our expectancies about ourselves and about others have any effect on our actual experiences? Over fifty years of research studies suggest not only that this is the case, but also that our expectancies can shape othe
This book explores the key features of the skills we use in communicating and provides a framework for understanding how we use language and body language to communicate with others in everyday situations.
Interpersonal communication has been studied in terms of both communication functions and specialized contexts. This handbook comprehensively covers the field including research on processes of social influence, the role of communication in the development, maintenance and decline of close personal
A textbook from my college course.