✦ LIBER ✦
Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?
✍ Scribed by Juan José Tarí, Iñaki Heras-Saizarbitoria, Gavin Dick
- Book ID
- 120924713
- Publisher
- Springer-Verlag
- Year
- 2013
- Tongue
- English
- Weight
- 255 KB
- Volume
- 8
- Category
- Article
- ISSN
- 1862-8516
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