Interlibrary loan/document delivery and customer satisfaction: Strategies for redesigning services: edited by Pat L. Weaver-Meyers, Wilbur A. Stolt, and Yem S. Fong. New York: Haworth Press, 1996. 265p. $19.95. ISBN. 0-7890-0304-X.

✍ Scribed by Franca C. Rosen

• Book ID: 114111968
• Publisher: Elsevier Science
• Year: 1998
• Tongue: English
• Weight: 166 KB
• Volume: 24
• Category: Article
• ISSN: 0099-1333
• DOI: 10.1016/s0099-1333(98)90158-6