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Integrating refined kano model, quality function deployment, and grey relational analysis to improve service quality of nursing homes

✍ Scribed by Tsu-Ming Yeh; Shun-Hsing Chen


Book ID
112098000
Publisher
John Wiley and Sons
Year
2012
Tongue
English
Weight
433 KB
Volume
24
Category
Article
ISSN
1090-8471

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