Innovation Systems in the Service Economy: Measurement and Case Study Analysis

✍ Scribed by J. Stanley Metcalfe, Ian Miles (auth.), J. Stanley Metcalfe, Ian Miles (eds.)

• Publisher: Springer US
• Year: 2000
• Tongue: English
• Leaves: 339
• Series: Economics of Science, Technology and Innovation 18
• Edition: 1
• Category: Library

✦ Synopsis

A frequent complaint in literature is that services have been previously largely overlooked by innovation researchers and technology policy makers. Given the unarguable growth in the importance of the service sectors, increasing numbers of researchers and policy makers have taken a fresh look at service activities.
Innovation Systems in the Service Economy: Measurement and CaseStudy Analysis presents contributions which increase the understanding of the role of services in the development of the division of labor in modern economics. This volume is devoted to the elaboration and understanding of the following two themes. First, service firms can be innovative in their own right, even though the process of innovation and the kinds of innovation may be different from those traditionally associated with manufacturing and other primary activities. Second, service firms and associated activities play an important role in the evolving division of creative labor which is constituted by modern innovative systems.

✦ Table of Contents

Front Matter....Pages i-ix
Introduction, Overview and Reprise....Pages 1-12
Front Matter....Pages 13-13
Distributed Innovation Systems and Instituted Economic Processes....Pages 15-42
Innovation as a Loosely Coupled System in Services....Pages 43-68
Recombination and the Production of Technological Knowledge: Some International Evidence....Pages 69-82
Front Matter....Pages 83-83
Innovation, Measurement and Services: The New Problematique....Pages 85-103
Rethinking Innovation Comparisons Between Manufacturing and Services: The Experience of the CBR SME Surveys in the UK....Pages 105-124
Service Innovation: What Makes it Different? Empirical Evidence from Germany....Pages 125-148
Information Flows and Knowledge Creation in Knowledge-Intensive Business Services: Scheme for a Conceptualization....Pages 149-167
Indicators of Manufacturing and Service Innovation: Their Strengths and Weaknesses....Pages 169-186
Structural Change and Technological Externalities in the Service Sector: Some Evidence from Italy....Pages 187-217
Front Matter....Pages 219-219
Information Technologies in Non-Knowledge Services: Innovations on the Margin?....Pages 221-245
Innovation in Services: The Dynamics of Control Systems in Investment Banking....Pages 247-269
Research and Technology Outsourcing and Systems of Innovation....Pages 271-295
Horndal at Heathrow? Incremental Innovation through Procedural Change at a Congested Airport....Pages 297-328
Back Matter....Pages 331-340

✦ Subjects

Economic Growth; Industrial Organization