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Informing design and assessment: A usability case study of the harvard catalyst website for researchers

โœ Scribed by Rong Tang; Maria Cervone; Thomas Ulrich


Publisher
Wiley (John Wiley & Sons)
Year
2011
Tongue
English
Weight
280 KB
Volume
48
Category
Article
ISSN
0044-7870

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โœฆ Synopsis


In this poster, we report the results of a two-part collaborative usability case study of a website supporting the needs of clinical and translational (C/T) researchers. Usability testing and focus group sessions provided qualitative and quantitative data on researcher needs and their perception of the usefulness and ease of use of tools. Specific challenges were identified in navigation and nomenclature that were impeding users' ability to complete their tasks as well as their awareness of the depth of services provided. The results revealed consistent patterns in site usage and navigation structure, which served as the basis for implementing some quick fixes as well as a longer-term major refresh of the website design. Scholars, practitioners, and developers may benefit from the findings on user needs when designing and implementing websites supporting biomedical researchers.


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